Ali & AI — AI Automation Agency

The cost of doing nothing

Every missed message is a missed client.

A manager works 8 hours a day. Your clients don't. Here's what businesses lose every month without automation.

~100

emails a day sorted by AI for one UK client

~1,000

sales pitches a month filtered before the owner sees them

<1 min

first reply to a new enquiry, day or night

24/7

your systems work while your team sleeps

Without automation

✕ Lead arrives at 11pm — no one responds
✕ Client finds a competitor by morning
✕ Your team drowns in repetitive questions
✕ Missed reminders, no-shows, booking errors
✕ Thousands a month in staff costs

With Ali & AI

✓ AI responds in seconds, any time, any day
✓ Client is booked before they close the app
✓ FAQs, bookings, follow-ups — fully automated
✓ Automatic reminders before every appointment
✓ One-off build, then runs for pennies

What we build

AI systems built around your workflow.

Not software. Not templates. Custom automation that fits exactly how your business works — on the platforms your clients already use.

✉️

Email & inbox automation

AI reads, sorts and routes every email — enquiries, invoices, suppliers, spam — and replies to customers automatically.

📞

AI phone systems

Smart call menus and voicemail-to-email that make sure the right call reaches the right person, every time.

🤖

AI booking & support agents

Bots that book, answer questions and handle cancellations on WhatsApp, Instagram or your site. Always on.

📲

Social media automation

Schedule, publish and manage posts across every platform from one place — no more manual posting.

🎯

Lead qualification

AI screens every lead, scores them hot / warm / cold, and routes the best ones to your team instantly.

🔗

Custom integrations

We connect the tools you already use — CRM, sheets, calendars, messaging — into one smooth workflow.

How we work

From brief to live system, fast.

No long discovery phases. No bloated proposals. We scope fast, build lean, and iterate.

Discovery

By chat or email, we map your workflow and find the highest-friction points worth automating first.

Scoping & approval

A clear breakdown of what we'll build and what you'll need. You approve before we start.

Build & test

We build your system, test every edge case, and walk you through it live before handover.

Launch & support

Your system goes live and we stay available for fixes and improvements as you grow.

Client story

An electrical contractor, drowning in admin.

A Bristol electrical firm received ~100 emails a day into one inbox. The owner sorted them by hand to find real customers among sales pitches, invoices and suppliers.

We built an AI system that reads every email, works out what it is, routes it to the owner or the assistant, replies instantly to new enquiries, and archives duplicates. Plus an AI phone system with call routing and voicemail-to-email. Live since July 2026.

We also added a "received = processed" check: every email that arrives must be accounted for, so nothing gets lost silently.

~1,000

sales pitches a month filtered automatically

Daily

runs with no manual sorting since handover

✉️

New email arrives

↓

🧠

AI reads & understands it

↓

📂

Sorted: customer · invoice · spam

↓

✅

Sent to the right person

Product

Invoice Capture

ProblemInvoices arrive as PDFs and phone photos; someone retypes them into a spreadsheet by hand.

What we builtAn emailed PDF becomes 14 structured fields in your sheet, validated before saving, with a confidence score. Unreadable scans are flagged for a person.

7 of 7 correct on a deliberately hard test set: four currencies, a credit note with a negative total, a phone photo with no text layer.

AI assistant

Document Q&A for a law firm

ProblemStaff spent time searching internal documents for the same answers.

What we builtA RAG assistant that answers only from approved documents, scores its own confidence and hands uncertain questions to a human. Every request is logged.

No invented answers: if it's not in the documents, the assistant says so and escalates.

Operations

Shipment exception monitor

Problem1,000 shipments across 3 carriers, and stuck parcels found too late.

What we builtA self-updating monitor that flags stuck parcels with a reason and priority. Rules live in a settings table, so changing a rule means changing one number.

Found the carrier to escalate by share of its volume, plus data errors the rules missed: duplicates, missing IDs, impossible dates.

Lead response

Instant reply to every enquiry

ProblemLeads that wait for a reply go to a competitor.

What we builtForm enquiry → personal reply → saved to your sheet or CRM → alert to your team → one follow-up the next day. Never quotes prices or invents facts.

Under a minute to the first reply, any time of day.

Proof in code

We measure AI before we trust it.

Open-source experiments behind the way we build: test sets, accuracy in numbers, and a check on every AI decision.

Keyword filter vs AI: email triage

Can simple rules sort a business inbox? On emails the rules had never seen, they collapsed. The AI with a validation guard didn't.

Keyword rules, unseen emails1 / 10 Claude + validation guard10 / 10

View on GitHub →

Which AI model should answer your customers?

Three models, 12 support questions, a judge model grading every answer. The most expensive model wasn't the best, and the cheapest one invented answers until we fixed the prompt.

Mid-tier model vs top modelsame quality, <½ cost Cheapest model hallucinations, after prompt fixhalved

View on GitHub →

Alina Kremenchutska, founder of Ali & AI

About

Hi, I'm Alina.

I'm an AI automation engineer and the founder of Ali & AI. I build AI systems that take repetitive work off your team: sorting inboxes, reading documents, answering enquiries, and routing everything to the right person.

I work in n8n, Make and Python with Claude, OpenAI and Gemini, and I design every system around how your business actually runs, not a template.

✓ I verify the real result, not just "the workflow ran".
✓ Uncertain AI decisions go to a person, never silently to spam.
✓ I pick the model that gives you the quality you need at the lowest cost.
✓ You get clear documentation and own your system.

Tell me about your process

AI FROM
ZERO

ALINA KREMENCHUTSKA

My book

AI from Zero: A Practical Guide to Using AI

A calm, practical guide for complete beginners: how to ask good questions, use AI for writing, learning and planning, check its answers and protect your privacy. No coding required. Available on Amazon in Kindle and paperback.

Get it on Amazon Author page

Author contact: ali.and.ai080@gmail.com

Free consultation

Every business is different. So is every price.

Tell us what's slowing you down and we'll come back within 24 hours with a clear plan and a quote built around your business — no strings attached.

✉️ ali.and.ai080@gmail.com 💬 WhatsApp +380 66 966 67 26 ✈️ Telegram @ali_and_ai

Your name *

Email *

WhatsApp / Phone

Business type

What do you want to automate? *

We respond within 24 hours. No spam, no obligations. By sending, you agree to our Privacy Policy.

✓

Request received!

We'll review it and get back to you within 24 hours with a clear plan.

Your business, automated by AI.